Frequently Asked Questions

Your wedding stationery is a very important part of your day and it can be quite overwhelming when trying to decide on a design. Here are some frequently asked questions to help you with your selection.

What If I Want A Different Colour Scheme To The Stationery Shown?

I routinely use crisp white or classic cream hammered card for my designs. If you would like to see a different base card please specify when ordering samples and I will order them. This may affect the price of the stationery, but usually only by a small amount.

Please specify any colour changes you require for the design on the order form. I will do my best to use the colours you would like. If an exact colour match is required please send a swatch of fabric to match the colour to. To allow for variations in batches of colour or card please order all stationery at the same time.

What Is Included In The Price?

Invitations, order or service/day, menu and thank you cards have inserts printed with your individual wording.

White or cream envelopes are supplied with save the date cards, invitations and thank you cards.

Can I Have Different Wording And Font?

I have shown sample wording and fonts on the site but hold many others which may suit you better. If there is specific wording or font you require, please send it to me and I can incorporate this for you.

How Much Time Should I Allow For My Stationery To Be Made?

Wedding invitations are sent out anything from 3-6 months before the wedding date. You can expect your order to be delivered to you between 6-8 weeks after I receive your approved proofs. Save the date cards are often sent up to a year ahead of the wedding date.

Is There A Minimum Order?

There are no minimum order numbers and unlike many high street suppliers of wedding stationery you do not have to order in multiples of 10.

Can I Just Order Invitations?

You can order any combination of stationery. Even if you just required place setting cards that is ok.

If I Like Parts Of Different Designs Can I Ask For A Design To Be Changed?

If you require any changes to the design apart from the colour I am happy to do this, however this does move the order into a bespoke service and I will make a small charge to change the design for you. This will usually be about 10%. Please contact me by email or phone to discuss your requirements.

Is It Possible To Have Stationery Designed To My Own Requirements?

If you require a completely different design for your stationery I am more than happy to undertake this for you. Please contact me to discuss your needs. I will make up 4 invitation samples for you and include other samples such as place cards. There will be a £40.00 charge for this service which is non- refundable. This is to cover the design work and the cost of non- stock items.

What If I Want To Make Additional Orders During The Run Up To My Wedding?

You are very welcome to order additional items during the run up to your wedding but please bear in mind that the colour of subsequent orders may not be an exact match due to different batches of card or materials used.

What If I Need To Cancel The Order?

If you find you need to cancel an order please note that any deposit is non-refundable. If the initial deposit does not cover the cost of the materials for the order then I will invoice you for an amount to cover materials already purchased on your behalf. All stationery is fully printed and assembled to order and I am unable to offer a refund for unwanted stationery.

Do I Have To Give You All The Wording For My Stationery At The Time Of Order As Some Of It Not Finalised Until Closer?

When you order you may not have your guest list or order of service finalised. I can make up the stationery items and hold them until you supply me with the information. Please make sure that you allow plenty of time for delivery of your items if you need to do this.

How Many Items Should I Order?

It is customary to send one invitation per household or couple. Usually one order of service is provided for each guest but one between two people is also acceptable. Depending on the type of Menu design selected and the size of your tables, you may probably need 1-3 Menus for each table. Thank you cards should be sent out to all the people you invited and those guests who send you a gift.

It is sensible to allow extras for mistakes in writing and last minute changes to your guest list